中国口腔种植学杂志 ›› 2018, Vol. 23 ›› Issue (1): 31-33.DOI: 10.12337/zgkqzzxzz.2018.03.009

• 护理园地 • 上一篇    下一篇

流程优化在口腔种植门诊护理质量管理中的应用

赵昕霞, 程静, 凌雄健, 马蓉   

  1. 610041 成都华西牙种植医院
  • 出版日期:2018-03-10 发布日期:2021-09-06

Application of process optimization in nursing quality management of dental implant outpatient

ZHAO Xinxia, CHENG Jing, LING Xiongjian, et al   

  1. West China Dental Implant Hospital, Chengdu 610041, Sichuan Province, China
  • Online:2018-03-10 Published:2021-09-06

摘要: 目的: 摸索口腔种植门诊护理工作流程优化管理模式。方法: 自行设计口腔种植门诊护理工作流程优化管理方案,包括:种植门诊开诊前的护理准备流程、种植门诊治疗中的护理配合流程、种植门诊诊疗结束后椅位单元的护理处置流程和管理评价机制。结果: 我院口腔种植门诊通过流程优化的应用,护士开诊前的环境、物资工作准备充分,治疗后椅位单元卫生处置工作开展率达100%,有效地防止了院内交叉感染的发生。结论: 流程优化管理可以保证患者更好地接受口腔种植专科系统地治疗和护理,医生和患者对护理工作的满意度均上升,提高医护配合的默契,缩短病人候诊时间; 治疗后坚持椅位单元卫生处置流程工作,可以有效地防止院内交叉感染,保障患者在院就医安全。管理评价机制使护理质量得到持续改进,种植门诊管理更加有序。

关键词: 流程优化, 口腔种植门诊, 护理管理

Abstract: Object: To explore a management mode for outpatient nursing process optimization in dental implan-tology clinics. Methods: Design a management plan for outpatient nursing process optimization in dental implantology clinics, including nursing preparation before consolation hour, nursing cooperation in dental implantology therapy, posttreatment nursing interventions for single therapeutic unit, and management evaluation mechanism.Result: By applying the new management plan for outpatient nursing process opti-mization in dental implantology department of our hospital, the nursing preparation of environment and material are adequate before consolation hours, the nursing interventions for single therapeutic unit ups to 100%, therefore, it can effectively prevent the intra-hospital cross infection. Conclusion: The manage-ment for outpatient nursing process optimization can ensure patients get systematic dental implantology nursing and treatment as good as possible, increase the nursing satisfaction of patients and dentists, improve skilled health care with the tacit understanding between dentists and nurses, shorten the waiting time, prevent the intra-hospital cross infection, ensure the medical security, improve the nursing quality continuously, put the dental imlantology nursing management in an orderly manner.

Key words: process optimization, dental implantology clinics, nursing management

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